Customers - Hi Marley

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Montana State Fund’s Focus on Communication Smooths the Road to Recovery for Injured Workers

Montana State Fund, the state's largest and only non-profit workers' compensation insurance provider, partnered with Hi Marley to make it easier for injured workers and claim examiners to communicate.

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Ohio Mutual Insurance Group: Four Immediate Benefits of Conversational FNOL

Ohio Mutual Insurance Group partnered with Hi Marley to implement Conversational FNOL and experienced streamlined communication, improved claims triaging, more efficiencies during catastrophic events, and opened doors to future innovations.

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Pekin Insurance Boosts Customer and Adjuster NPS with Hi Marley

Pekin partnered with Hi Marley to enhance the overall claims experience and improve communication across lines of business, including property, auto and workers’ compensation.

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Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist.

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Farm Bureau Insurance of Tennessee Drives Record Insurtech Adoption and Redefines the Customer Connection

By encouraging Hi Marley adoption among adjusters, the carrier has boosted efficiency, strengthened customer relationships, and maintained its personal touch even during challenging claims scenarios.

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How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

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AF Group Companies Bring Empathy and Innovation to Workers’ Compensation with Hi Marley

AF Group understands that the workers’ comp process can be overwhelming, which is why they strive to provide superior customer service, timely support and innovative solutions. Since offering Hi Marley for all workers' comp claims, employees have seen many benefits, including improved communication and streamlined claims processes.