Mitigate Risk and Confidently
Deploy Texting with the Hi Marley Insurance Cloud
Power Safe and Effective Digital Engagement Strategies
Carriers can count on Hi Marley to provide continuous support and investment toward a secure and compliant platform by delivering the language, workflows and technical capabilities necessary to communicate compliantly in the insurance industry.
Confidence Through a Secure Cloud and Integration Strategy
Hi Marley is a SOC 2 Type 2 compliant cloud platform with authentication controls such as fine-grained roles and permissions and SSO credentialing. Hi Marley offers user and group management, and with extensive configuration and release controls, feature enablement is safely and successfully managed for all customers.
The Hi Marley platform securely integrates with insurance systems of record and ecosystem partners and offers static IP addresses for allow-listing, mutual transport layer security (mTLS) and API keys for authentication.
A Trusted Partner:
Hi Marley prioritizes security and data protection.
Designed with SMS Compliance in Mind
Legal and compliance teams can rest assured knowing Hi Marley strictly adheres to insurance texting protocols by providing:
-
Telephone Consumer Protection Act (TCPA) Assistance
Hi Marley blocks SMS communication with an end user until they have appropriately consented to sending and receiving text messages.
Learn More -
Expert Opt-In, Opt-Out Management
Hi Marley captures double opt-in and opt-out for all end users who text into the platform.
-
Pre-Built, Compliant Language for Insurance Workflows
This includes templated welcome text message flows that require consent to Hi Marley’s privacy policy and terms of use.
Welcome messages request opt-in prior to texting to ensure compliance.
Unmatched Throughput
The Trusted Contact in Your Pocket
With a focus on deliverability and performance, we make sure your conversations are always flowing. Hi Marley provides wireless carrier number registration, recipient number lookup, message retry, monitoring and alerts, plus an advanced messaging infrastructure to maximize message delivery.
Built for P&C Insurance
Redaction automatically protects PII sent in conversations.
As a purpose-built platform, Hi Marley offers insurance-specific security and compliance features including:
