Kate Dodson is responsible for leading strategic and transformative technology initiatives. With over a decade of experience in the industry, Kate has served in various roles, including leading Claims Operations, Subrogation, and Administration, as well as holding leadership positions in instructional design and communications. She holds a Bachelor’s degree in Marketing and a Master’s degree in Business Administration. 

Glenn Shapiro served as President of Allstate Insurance Company for close to five years. He oversaw Allstate’s insurance businesses including Allstate’s Auto, Home, and Business Insurance divisions, as well as National General, Esurance, Encompass Insurance, Answer Financial, and Ivantage companies. During his tenure, Allstate experienced strong operational results, profitability and growth.  

An innovator and change agent, Glenn helped transform Allstate’s business operations by shifting claims from a highly manual, face-to-face process to over 70 percent virtual inspections. He also introduced using process automation to streamline underwriting and customer onboarding. He holds a B.S. in Business Administration from Bryant University and has earned CPCU, CLU, and ChFC designations.  

Glenn is passionate about animal welfare, founding KodiakCare which has helped more than 800 families afford life-saving care for their dogs. He is a board member for the MSPCA. 

Nick Cook is dedicated to transforming the First Notice of Loss experience by leveraging emerging technologies to address the challenges faced by carriers and policyholders.  Prior to Hi Marley, Nick co-founded the Product team at LogicManager,   where he championed customer collaboration and agile development to deliver value across all aspects of the product.. Nick started his career as a Project Engineer for a mechanical and chemical engineering consulting firm, Mech-Chem. Nick holds a BS in Mechanical Engineering from the University of Connecticut and an MBA from the University of Massachusetts Amherst.

Alex drives innovative use cases for omnichannel customer conversations across the insurance lifecycle. Before Hi Marley, Alex spent a decade with Liberty Mutual, where he was VP of Customer Experience. There, he led experience design, retention tactics, and omnichannel service strategy for the company’s direct and independent agent channels. Alex also spent six years in Management Consulting, where he worked with companies across the globe on customer loyalty and growth strategy. 

 Alex has an MBA from the Tuck School of Business at Dartmouth, and a BA from Colby College. He lives north of Boston with his wife and two daughters and enjoys coaching soccer and visiting U.S. National Parks.