Webinar

Revolutionizing FNOL: How Conversational Technology is Shaping the Future

Join early design partners and industry experts for a discussion on the challenges faced in the FNOL process and how innovation is paving the way for improvements.

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Press Release

Hi Marley, Copart, and Plymouth Rock Assurance, Named a 2024 Insurance Luminary by PropertyCasualty360 for Total Loss Assist Innovation

The trio's collaboration wins in the Technology Innovation Category for their partnership in developing Hi Marley's Total Loss Assist.

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Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

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White Paper

Combining Automation and Empathy: How Carriers Can Tackle the Most Frequently Asked Questions in Workers’ Compensation Claims

Uncover the most common questions in workers’ compensation claims to improve outcomes, streamline the process, and provide much-needed support to injured workers on their recovery journey.

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White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

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White Paper

Voice of the Policyholder Survey: FNOL’s Impact on Claim Satisfaction

This report explores policyholders’ experiences with first notice of loss (FNOL) and how carriers can improve this crucial first step in the claims process.

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Resource Center

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Data Sheet
Hi Marley’s Conversational FNOL
With Conversational FNOL, customers explain what happened in their own words and carriers gather pertinent information up-front. Any operator assigned to the Hi Marley case can access and reference the stories and data throughout the claim lifecycle.
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Video
Hi Marley’s Conversational FNOL
Hi Marley creates one unified conversation from FNOL to case closure. Carriers can increase call deflection, decrease claim re-assignments and reduce cycle times while staying focused on the customer. And for insureds, Hi Marley’s Conversational FNOL allows for free-flowing communication on their preferred channel.
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Press Hit
How Halloween Can Make Your Home Insurance Premiums Spike
Realtor.com
Did you know that Halloween is one of the most accident-prone holidays? Ensure you're covered for accidents, vandalism and property damage.
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Press Hit
It Pays to Be Proactive: How Carriers Can Anticipate Workers’ Compensation Claims Inquiries
Sapiens Blog
Stephanie Behnke's guest blog post analyzes the FAQs of injured workers to provide strategies on how carriers can proactively address pain points to improve medical outcomes and enable a faster road to recovery.
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Data Sheet
The Hi Marley Insurance Cloud
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS.
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Data Sheet
Hi Marley’s Intelligent Translation Feature
Easily break down barriers and communicate across 25 languages to solve claims faster.
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Press Hit
Switch Car Insurance in 7 Easy Steps
CarInsurance.com
Hugh Allen, Principal Product Strategist at Hi Marley, emphasizes the importance of reexamining your policies and coverages every few years or when life transitions occur.
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Press Release
Hi Marley, Copart, and Plymouth Rock Assurance, Named a 2024 Insurance Luminary by PropertyCasualty360 for Total Loss Assist Innovation
The trio's collaboration wins in the Technology Innovation Category for their partnership in developing Hi Marley's Total Loss Assist.
View Now