Learn about Hi Marley, the intelligent conversational platform built for P&C insurance and powered by SMS.

Navigating the insurance industry’s complexities requires collaboration internally with your organization and externally with your customers and third-party service providers. With Hi Marley’s collaboration features, carriers reduce complexity, interaction cycle times and communication churn across claims and service workflows.

Learn why efficient communications and responsiveness, including time to first contact or how long it takes for an adjuster to contact and insured after they file a claim significantly impacts cost savings, process efficiencies and customer satisfaction.

Hear how new technologies are enabling insurers to make a profound difference in people's lives—from the perspective of someone who started her career as a claims adjuster in CAT response.

Through this integration, carriers will be empowered by improved processing times from claim intake through payment​, faster claim payouts​, increased customer satisfaction and retention through ease of service​ and more!​

Hi Marley’s Coaching capabilities provide insights and alerts to amplify the policyholder’s voice while empowering adjusters to focus on engagement and follow-up. Hi Marley’s message intelligence engine ingests conversational data and provides alerts so users can engage with the policyholder, de-escalating potential issues.

Together with Guidewire, Hi Marley helps you create a claims experience that removes friction from your adjusters, provides insights into areas of performance for claims supervisors and simplifies the communication process for your policyholders.