Jake Carr is a dedicated insurance professional with over 15 years of industry experience, currently serving as the Auto Damage Manager at Indiana Farm Bureau. Since joining the organization in 2018, Jake has made significant contributions, starting as a Desk Appraiser and quickly moving to the role of Auto Direct Repair Coordinator. In 2020, Jacob led the creation of Indiana Farm Bureau’s Total Loss Unit, demonstrating his commitment to driving success within the company and solidifying his expertise in Total Loss. Jacob is passionate about the people in insurance, focusing on enhancing the customer experience and helping employees achieve their career goals.

Chris Gerhardt’s primary areas of responsibility are Auto Physical Damage operations, Total Loss, and Claims Special Investigations (CSIU).  Chris is a graduate of Central Michigan University, and has been in the P&C industry since 2005. He has a wide range of experience, spanning from Michigan PIP, first-party/third-party claims litigation, Auto claims, Homeowner claims, and Claims Special Investigations. Chris has obtained Auto Claims Law Associate, Fraud Claims Law Associate, and Certified Professional Insurance Agent designations.

Jeff Dunlap has 28 years of experience in the insurance and salvage industry, currently serving as the Director of Operations at Copart. Since joining Copart in 2009, Jeff has played a key role in overseeing all offsite operations and managing several top third-party partners. Before Copart, he led AIG Insurance’s Salvage and Recovery operation until 2008. Jeff works closely with Copart’s top 20 carriers, focusing on performance, innovation and best practices.

Hugh Allen has been an innovation and agile leader in the insurance industry for 20+ years. In his current role as Principal Product Strategist at Hi Marley, Hugh brings a wide range of insurance experience with expertise in Property and Casualty claims, underwriting, lead acquisition, and customer retention. Prior to Hi Marley, Hugh led innovation at MAPFRE Insurance, customer experience at VERTI insurance, and was a licensed agent in Massachusetts. He is passionate about demonstrating and expanding Hi Marley’s value within complex claims, service and sales use cases while cultivating network collaborations for our carrier partners to reduce process cycle time and increase customer satisfaction.