FEATURED Blog Post

Design Partner Ohio Mutual Shares Early Impact of Hi Marley’s Conversational FNOL™

Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.

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FEATURED Blog Post

Celebrating the Winners of Hi Marley’s Core Values Awards 2025

Hi Marley's Core Values Awards recognize those who shape Hi Marley’s positive culture and help us stay connected to our values—to be humble, to maximize courage and to live by Ubuntu—as we scale. Congrats to the 2025 recipients: Jennelle Brosseau, Dylan Cheung, Akshay Wani and Michelle Brooks.

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FEATURED Blog Post

Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist. 

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FEATURED Blog Post | Sara Kenney

Revolutionize Your Workflow: The Proactive Auto Adjuster’s Guide to Hi Marley

Hi Marley Customer Success Manager Sara Kenney shares experiences from her prior role as an auto claims adjuster and how she reduced inbound calls by 60 percent and other pro tips to streamline your workflow with Hi Marley.

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FEATURED Blog Post | Alex Burgess

Three Ways AI Can Transform the Claims Experience

With the growing role of AI in the insurance sector, conversations with policyholders can completely transform, driving efficiency and delightful experiences through an insurance organization. 

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FEATURED Blog Post | Mel Tejeda

Hi Marley Benefits: Seven Ways We Invest in Our Employees

From flexible work arrangements and comprehensive wellness programs to competitive compensation and learning opportunities, our offerings create an environment where people feel supported, valued, and empowered to thrive both personally and professionally.

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FEATURED Blog Post

How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

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Hi Marley Blog

January 17, 2020
Customer Experience is Everything
Even a mild car accident can upend a customer’s life. But Hi Marley’s texting solution helps the customer get back on the road by connecting service providers for a quick resolution.
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September 04, 2019
Hi Marley In Action: From 40 to 4 Hours
Even a mild car accident can upend a customer’s life. But Hi Marley’s texting solution helps the customer get back on the road by connecting service providers for a quick resolution.
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September 04, 2019
Making the Jump to a Modern Customer Experience
Modernizing your processes can be daunting. But the reality is that you can make the changes needed without the pressure, huge expense or missing a beat.
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