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FEATURED Blog Post

Design Partner Ohio Mutual Shares Early Impact of Hi Marley’s Conversational FNOL™

Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.

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FEATURED Blog Post

Celebrating the Winners of Hi Marley’s Core Values Awards 2025

Hi Marley's Core Values Awards recognize those who shape Hi Marley’s positive culture and help us stay connected to our values—to be humble, to maximize courage and to live by Ubuntu—as we scale. Congrats to the 2025 recipients: Jennelle Brosseau, Dylan Cheung, Akshay Wani and Michelle Brooks.

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FEATURED Blog Post

Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist.

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FEATURED Blog Post | Sara Kenney

Revolutionize Your Workflow: The Proactive Auto Adjuster’s Guide to Hi Marley

Hi Marley Customer Success Manager Sara Kenney shares experiences from her prior role as an auto claims adjuster and how she reduced inbound calls by 60 percent and other pro tips to streamline your workflow with Hi Marley.

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FEATURED Blog Post | Alex Burgess

Three Ways AI Can Transform the Claims Experience

With the growing role of AI in the insurance sector, conversations with policyholders can completely transform, driving efficiency and delightful experiences through an insurance organization.

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FEATURED Blog Post | Mel Tejeda

Hi Marley Benefits: Seven Ways We Invest in Our Employees

From flexible work arrangements and comprehensive wellness programs to competitive compensation and learning opportunities, our offerings create an environment where people feel supported, valued, and empowered to thrive both personally and professionally.

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FEATURED Blog Post

How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

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Hi Marley Blog

Voice of the Customer Drives Revamp of Hi Marley Inbox

Hi Marley's Product team recently seized the opportunity to take customer feedback and improve the experience and overall efficiency of adjusters' workflows in Hi Marley by revamping the inbox.

From Feedback to Implementation: How Customer Collaboration Shaped Total Loss Assist

Total Loss Assist has been a heavy endeavor of partnerships. Kate Byrne shares how carrier design partners were willing to provide feedback, iterate, and learn with us to help us build the product.

Innovative Ideas and AI Solutions Shine at Camp Marley: AI Summer Games 2024

This year, Marley IO transformed into Marley AI, a 24-hour hackathon focused on crafting AI-supported innovations and how teams could utilize AI in-product to broaden our capabilities.

The Journey from Hi Marley Customer to Colleague: Q&A With CSM Angela Mitchell

Customer Success Manager Angela Mitchell shares about her journey from Hi Marley customer to colleague and how she leverages her carrier experience in her role today.

The Lucky Few: Hi Marley Team Members Share Lessons Learned from Loved Ones for World Down Syndrome Day

To support World Down Syndrome Day, two Hi Marley team members shared stories about their loved ones with Down syndrome.

February 05, 2024

It’s Time to Disrupt the Total Loss Customer Experience

Industry leaders share insights on how to streamline the auto total loss process for faster settlements and improved customer satisfaction.

January 30, 2024

Meet the Winners of Hi Marley’s Inaugural Core Values Awards

Hi Marley launched the Core Values Awards to recognize exceptional people who exhibit a growth mindset while demonstrating behaviors that stay true to the company's core values.

December 07, 2023

A Vision for Better Total Loss Experiences: 5 Expert Takeaways

Senior leaders from Clearcover, Copart and Wawanesa believe that as challenges mount, it will become increasingly crucial to focus on what’s within carriers’ control to deliver on the customer experience while maintaining costs.