FEATURED Blog Post

Design Partner Ohio Mutual Shares Early Impact of Hi Marley’s Conversational FNOL™

Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.

Read More
FEATURED Blog Post

Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist. 

Read More
FEATURED Blog Post | Mel Tejeda

Hi Marley Benefits: Seven Ways We Invest in Our Employees

From flexible work arrangements and comprehensive wellness programs to competitive compensation and learning opportunities, our offerings create an environment where people feel supported, valued, and empowered to thrive both personally and professionally.

Read More
FEATURED Blog Post | Alex Burgess

Three Ways AI Can Transform the Claims Experience

With the growing role of AI in the insurance sector, conversations with policyholders can completely transform, driving efficiency and delightful experiences through an insurance organization. 

Read More
FEATURED Blog Post

The Journey from Hi Marley Customer to Colleague: Q&A With CSM Angela Mitchell

Customer Success Manager Angela Mitchell shares about her journey from Hi Marley customer to colleague and how she leverages her carrier experience in her role today.

Read More
FEATURED Blog Post | Kate Byrne

From Feedback to Implementation: How Customer Collaboration Shaped Total Loss Assist

Total Loss Assist has been a heavy endeavor of partnerships. Kate Byrne shares how carrier design partners were willing to provide feedback, iterate, and learn with us to help us build the product.

Read More
FEATURED Blog Post | Glenn Shapiro, Former President of Allstate

Why Buying Wins Out Over Building When It Comes to Insurance Technology

Buying is almost always the right decision when making an investment in technology because it allows you to focus on what you’re really good at.

Read More
FEATURED Blog Post

ACG Dramatically Improves KPIs with Hi Marley Coaching Capabilities

Hi Marley helps ACG drive member satisfaction throughout the claims process, from quickly answering questions, scheduling calls and inspections and sending and receiving media files, and with the addition of Coaching Capabilities, ACG could enhance member service and productivity.

Read More
FEATURED Blog Post

Innovative Ideas and AI Solutions Shine at Camp Marley: AI Summer Games 2024

This year, Marley IO transformed into Marley AI, a 24-hour hackathon focused on crafting AI-supported innovations and how teams could utilize AI in-product to broaden our capabilities.

Read More
FEATURED Blog Post

How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

Read More

Hi Marley Blog

March 21, 2024
The Lucky Few: Hi Marley Team Members Share Lessons Learned from Loved Ones for World Down Syndrome Day
To support World Down Syndrome Day, two Hi Marley team members shared stories about their loved ones with Down syndrome.
Read More
February 05, 2024
It’s Time to Disrupt the Total Loss Customer Experience
Industry leaders share insights on how to streamline the auto total loss process for faster settlements and improved customer satisfaction.
Read More
January 30, 2024
Meet the Winners of Hi Marley’s Inaugural Core Values Awards
Hi Marley launched the Core Values Awards to recognize exceptional people who exhibit a growth mindset while demonstrating behaviors that stay true to the company's core values.
Read More
December 07, 2023
A Vision for Better Total Loss Experiences: 5 Expert Takeaways
Senior leaders from Clearcover, Copart and Wawanesa believe that as challenges mount, it will become increasingly crucial to focus on what’s within carriers’ control to deliver on the customer experience while maintaining costs.
Read More
November 16, 2023
Why Buying Wins Out Over Building When It Comes to Insurance Technology
Glenn Shapiro, Former President of Allstate
Buying is almost always the right decision when making an investment in technology because it allows you to focus on what you’re really good at.
Read More
October 26, 2023
Connected Claims USA 2023: Three Emerging Themes
Kevin Doyle
The conference did not disappoint, with claims leaders sharing their views on claims management, the evolution of the customer experience, the use of AI in the claims process and more. Here are the three main takeaways from the event.
Read More
October 19, 2023
Providence Mutual’s Claims Process Sees Quick, Powerful Improvements with Hi Marley
Providence Mutual’s positive results are among the most notable of Hi Marley’s customers. More than 80% of their total claims are running through the platform, and more than 90% of new claim submissions are coming through Hi Marley.
Read More
October 12, 2023
Five Things You Should Know about Automotive Total Loss This Year
Hi Marley hosted a webinar with industry experts on the in an increasingly complex total loss environment, and how can carriers continue to deliver excellent customer experiences. Discover five big takeaways.
Read More