We look for ways to amplify the voice of the customer while supporting adjusters and supervisors by giving them the tools that make their jobs easier. Hi Marley's Coaching capabilities help us further our mission to make insurance simple and lovable by empowering employees with AI-driven alerts and tailored performance insights.

There are so many things to get done when buying a new home, including purchasing Homeowners insurance. Here is a quick guide to Homeowners Insurance so you know where to get started.

Time to first contact is a powerful metric to utilize as part of a healthy performance coaching approach. When measured and managed properly, it can positively impact consumers and claims operations.

Hi Marley's Coaching capabilities leverage the data captured in texting conversations to offer carriers actionable insights and on-the-job development for their teams. Here are three ways insurers can use Coaching to attract and retain top talent in today's competitive market.

MPIUA implemented the Hi Marley Insurance Cloud to streamline the claims experience and provide the highest level of customer service for its policyholders. Learn how through integration and automation, the carrier has achieved 6X growth in cases and 70 percent opt-in rate.

Knowing what to expect helps job seekers stay prepared, relaxed and able to share their authentic selves. The eight steps of the hiring process at Hi Marley reflect the company's culture and values from beginning to end.

Grant Rowland served as a Captain in the Army. He discussed his transition from the Army to the corporate world and how his job in sales at Hi Marley and time in the military share common themes.

Plymouth Rock received approximately 8,000 home and auto claims from Hurricane Ida. With such incredible call volume, the team was physically unable to answer every call and had to quickly divert to encourage policyholders to utilize texting, the most efficient channel to report their losses.