Uncover the Most Common Questions in Workers’ Compensation Claims
Nobody anticipates getting injured at work. When accidents happen, many questions arise. Carriers must promptly address inquiries to minimize uncertainties.
Hi Marley aimed to uncover the most frequently asked questions in workers’ compensation claims.
Read our latest white paper to learn how carriers can anticipate these inquiries to improve outcomes, streamline the process, and provide much-needed support to injured workers on their recovery journey.
Related Resources
Requests for contact accounted for 24% of all inquiries, demonstrating that injured workers need support and want to feel heard.
Combine Automation and Empathy to Streamline Workers’ Compensation
Support Faster Recovery
Use predefined message templates for scheduling reminders and checkups
Manage Expectations
Explain the process in the beginning and send automated messages
Provide Peace of Mind
Automatic payment updates can create a better experience