With so much on the line during this initial interaction, what can carriers do to improve their policyholders' FNOL experience? Here are four tips based on Hi Marley's recent survey of 800 U.S.-based adults who filed a claim for their home, dwelling or automobile in the past three years.

Hugh Allen and other experts weigh in on the must-knows of liability car insurance and what it covers.

For insurers, promptly addressing workers' comp inquiries is not just good customer service; it's a strategic imperative. A negative claims experience can potentially lead to disgruntled injured workers seeking legal counsel, a costly escalation that can prolong the claims process and strain relationships.

You can experience canceled car insurance any time. Hugh Allen and other insurance experts reveal why this may occur and options if your policy is dropped.