FEATURED Blog Post

Design Partner Ohio Mutual Shares Early Impact of Hi Marley’s Conversational FNOL™

Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.

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FEATURED Blog Post

Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist. 

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FEATURED Blog Post | Mel Tejeda

Hi Marley Benefits: Seven Ways We Invest in Our Employees

From flexible work arrangements and comprehensive wellness programs to competitive compensation and learning opportunities, our offerings create an environment where people feel supported, valued, and empowered to thrive both personally and professionally.

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FEATURED Blog Post | Alex Burgess

Three Ways AI Can Transform the Claims Experience

With the growing role of AI in the insurance sector, conversations with policyholders can completely transform, driving efficiency and delightful experiences through an insurance organization. 

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FEATURED Blog Post

The Journey from Hi Marley Customer to Colleague: Q&A With CSM Angela Mitchell

Customer Success Manager Angela Mitchell shares about her journey from Hi Marley customer to colleague and how she leverages her carrier experience in her role today.

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FEATURED Blog Post | Kate Byrne

From Feedback to Implementation: How Customer Collaboration Shaped Total Loss Assist

Total Loss Assist has been a heavy endeavor of partnerships. Kate Byrne shares how carrier design partners were willing to provide feedback, iterate, and learn with us to help us build the product.

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FEATURED Blog Post | Glenn Shapiro, Former President of Allstate

Why Buying Wins Out Over Building When It Comes to Insurance Technology

Buying is almost always the right decision when making an investment in technology because it allows you to focus on what you’re really good at.

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FEATURED Blog Post

ACG Dramatically Improves KPIs with Hi Marley Coaching Capabilities

Hi Marley helps ACG drive member satisfaction throughout the claims process, from quickly answering questions, scheduling calls and inspections and sending and receiving media files, and with the addition of Coaching Capabilities, ACG could enhance member service and productivity.

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FEATURED Blog Post

Innovative Ideas and AI Solutions Shine at Camp Marley: AI Summer Games 2024

This year, Marley IO transformed into Marley AI, a 24-hour hackathon focused on crafting AI-supported innovations and how teams could utilize AI in-product to broaden our capabilities.

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FEATURED Blog Post

How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

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Hi Marley Blog

December 10, 2024
Revolutionize Your Workflow: The Proactive Auto Adjuster’s Guide to Hi Marley
Sara Kenney
Hi Marley Customer Success Manager Sara Kenney shares experiences from her prior role as an auto claims adjuster and how she reduced inbound calls by 60 percent and other pro tips to streamline your workflow with Hi Marley.
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December 04, 2024
Farm Bureau Insurance of Tennessee Drives Record Insurtech Adoption and Redefines the Customer Connection
By encouraging Hi Marley adoption among adjusters, the carrier has boosted efficiency, strengthened customer relationships, and maintained its personal touch even during challenging claims scenarios.
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November 15, 2024
Hi Marley Gives Back: Employees Volunteer at Local Nonprofits to Support Community
For our inaugural Give Back Day, Hi Marley employees volunteered at three different organizations that are making a real difference in our communities.
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November 08, 2024
Design Partner Ohio Mutual Shares Early Impact of Hi Marley’s Conversational FNOL™
Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.
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October 30, 2024
Convenience at Your Fingertips: How Union Mutual Transformed the Claims Experience with Texting
Union Mutual of Vermont adopted Hi Marley to offer text messaging as a communication option for policyholders, improving responsiveness, reducing delays, and enhancing the overall claims experience.
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October 24, 2024
How Innovated Holdings Inc. is Innovating the Claims Experience
Innovated Holdings combines personalized service with advanced technology like Guidewire InsuranceNow as its core claims system and Hi Marley to offer an exceptional customer experience.
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October 10, 2024
Built For Frontline Insurance Professionals: Hi Marley’s Feedback-Informed Enhancements
Jackie Booth
With Visual Voicemail, auto-saved drafts, enhanced language support, and smart message sorting, Hi Marley's newest enhancements helps insurance professionals improve efficiency, responsiveness, and customer service.
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October 07, 2024
How Hi Marley’s Translation Feature Breaks Down Communication Barriers, Saving Time and Money
Language barriers can create massive communication challenges for insurers. Enabling real-time translation in 25 languages, the Hi Marley Insurance Cloud’s language translation feature breaks down barriers by allowing reps and customers to communicate in their preferred language.
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