Customers - Hi Marley

Featured Customer content

Ohio Mutual Insurance Group: Four Immediate Benefits of Conversational FNOL

Ohio Mutual Insurance Group partnered with Hi Marley to implement Conversational FNOL and experienced streamlined communication, improved claims triaging, more efficiencies during catastrophic events, and opened doors to future innovations.

Featured Customer content

Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist.

Featured Customer content

Farm Bureau Insurance of Tennessee Drives Record Insurtech Adoption and Redefines the Customer Connection

By encouraging Hi Marley adoption among adjusters, the carrier has boosted efficiency, strengthened customer relationships, and maintained its personal touch even during challenging claims scenarios.

Featured Customer content

How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

Featured Customer content

Plymouth Rock Uses Hi Marley to Handle Thousands of Claims in Hurricane Ida Aftermath

Plymouth Rock received approximately 8,000 home and auto claims from Hurricane Ida. With such incredible call volume, the team was physically unable to answer every call and had to quickly divert to encourage policyholders to utilize texting, the most efficient channel to report their losses.

Featured Customer content

AF Group Companies Bring Empathy and Innovation to Workers’ Compensation with Hi Marley

AF Group understands that the workers’ comp process can be overwhelming, which is why they strive to provide superior customer service, timely support and innovative solutions. Since offering Hi Marley for all workers' comp claims, employees have seen many benefits, including improved communication and streamlined claims processes.