Press Release

Built In Honors Hi Marley as a 2025 Best Startup to Work For In Boston

Hi Marley earns a spot on Built In’s Best Places to Work List for the fourth consecutive year, highlighting a commitment to a strong culture.

View Now
Webinar

Revolutionizing FNOL: How Conversational Technology is Shaping the Future

Join early design partners and industry experts for a discussion on the challenges faced in the FNOL process and how innovation is paving the way for improvements.

Watch Now
Press Release

Hi Marley Wins Hottest Tech Startup at the 2024 NEVY Awards

The NEVY Awards, hosted by the New England Venture Capital Association, recognize the region’s most innovative and successful tech and life science companies. The Hottest Tech Startup Award is given to high-growth companies doing cutting-edge work in the region.

View Now
Press Release

Hi Marley, Copart, and Plymouth Rock Assurance, Named a 2024 Insurance Luminary by PropertyCasualty360 for Total Loss Assist Innovation

The trio's collaboration wins in the Technology Innovation Category for their partnership in developing Hi Marley's Total Loss Assist.

View Now
Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

Watch Now
White Paper

Combining Automation and Empathy: How Carriers Can Tackle the Most Frequently Asked Questions in Workers’ Compensation Claims

Uncover the most common questions in workers’ compensation claims to improve outcomes, streamline the process, and provide much-needed support to injured workers on their recovery journey.

View Now
White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

View Now
White Paper

Voice of the Policyholder Survey: FNOL’s Impact on Claim Satisfaction

This report explores policyholders’ experiences with first notice of loss (FNOL) and how carriers can improve this crucial first step in the claims process.

View Now

Resource Center

Case Study Data Sheet Ebook Infographic Presentation Press Hit Press Release Video Webinar White Paper
Data Sheet
Accelerate Efficiency and Improve Performance with on-the-job Coaching and Insights
Tailored performance insights and AI-driven alerts empower employees with real-time notifications to improve the customer experience.
View Now
Video
Accelerate Efficiency and Improve Performance with on-the-job Coaching and Insights
Hi Marley’s Coaching capabilities provide insights and alerts to amplify the policyholder’s voice while empowering adjusters to focus on engagement and follow-up. Hi Marley’s message intelligence engine ingests conversational data and provides alerts so users can engage with the policyholder, de-escalating potential issues.
Watch Now
Case Study
Norfolk & Dedham Group Elevates the Claims Experience with Templates
By leveraging Hi Marley Message Templates, N&D streamlined communication, reduced manual tasks and improved claim cycle times, leading to increased efficiencies and customer satisfaction.
View Now
Case Study
Farm Bureau Insurance of Tennessee Further Enhances Customer Service with Hi Marley
Farm Bureau Insurance of Tennessee partnered with Hi Marley to leverage texting for quicker claim handling, improved cycle time, and reduced phone tag. By driving adoption among adjusters, the carrier boosted efficiency, strengthened customer relationships, and maintained its personal touch even during challenging claims scenarios.
View Now
Press Hit
How to Break into Product Management in 2025
Built In
Hi Marley Principal Product Manager Nick Cook shares about his career journey into product management, and how having empathy and curiosity can make a big difference.
View Now
Press Hit
50 Best Startups to Work For In Boston
Built In
The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S.
View Now
Press Release
Built In Honors Hi Marley as a 2025 Best Startup to Work For In Boston
Hi Marley earns a spot on Built In’s Best Places to Work List for the fourth consecutive year, highlighting a commitment to a strong culture.
View Now
Press Hit
3 Strategies to Win Customer Trust in a Hard Market
Independent Agent
Plymouth Rock Assurance's Chief Claims Officer Paul Measley shares three strategies agents should focus on to build trust during the hard market.
View Now